Home FAQs
FAQs - Contents
 
General Information
How do I suggest a new feature for the next version of ParcelExplorer?
How does using ParcelExplorer save my business money or make me money?
When will the next version of ParcelExplorer be released?
How do I receive support for ParcelExplorer?
Do I have to buy software, hardware, or anything else to use ParcelExplorer?
Who owns and runs ParcelExplorer?
Subscribing to ParcelExplorer
How is a ParcelExplorer subscription billed?
What happens if I fail to pre-pay my subscription fee?
What should I do with my data and documents if I cancel my subscription?
Why should I subscribe to ParcelExplorer rather than purchasing and configuring an off-the-shelf mapping product?
How does the ParcelExplorer 30-day trial work?
Password and Security Questions
What do I do if I have forgotten my password?
How is my data secured?
How can I change my ParcelExplorer password?
Why does ParcelExplorer log me out if I have not used it for a few minutes?
Can I share my ParcelExplorer user name and password?
What happens if my password is stolen or guessed?
Parcel Data Coverage
Where does the ParcelExplorer parcel data come from?
Why is there no parcel data available for some counties?
Technical Questions
How is my ParcelExplorer account backed up?
What if my company already has data it would like to host in ParcelExplorer?
Where do the maps and data come from?
How is ParcelExplorer hosted?
What kind of password should I use on my account?
Where can I access ParcelExplorer from?
What Internet connection speed is required to use ParcelExplorer?
What are the minimum web browser requirements for ParcelExplorer?
Referral Questions
I know of other organizations that would benefit from ParcelExplorer. How can I refer them?

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